Focus: PeopleSoft Mastery & Data Integrity

Location: Cebu Business Park, Cebu City, Philippines

During my 10-year tenure at Lexmark, I specialized in the administration of global HR data systems, ensuring accuracy, security, and efficiency for a worldwide workforce.

  • Technical Expertise: Administered PeopleSoft (versions 8.3 through 9.2) and utilized SQL for advanced global query and reporting administration.
  • Process Optimization: Spearheaded the improvement of the SAP billing request process, achieving a 90% increase in processing efficiency.
  • Data Governance: Conducted monthly global data privacy audits and managed headcount reporting for Finance, HR, and Shared Services departments.
  • System Support: Led the setup of mass data uploads (EIB/Excel-to-CI) and provided critical troubleshooting for global account and access issues.
  • Award: Honored with the "Make it Happen" Award (May 2010) for innovation, teamwork, and customer-centeredness.